Privacy Policy

Last Updated: July 27, 2026

At DiskFresh (“we,” “our,” or “us”), we believe system optimization tools should operate with total transparency. When you trust us to clean, optimize, and maintain your device, you are trusting us with your data. This Privacy Policy outlines what information we collect, how we use it, and how we protect your information when you use the DiskFresh application and website.

1. OUR CORE PRIVACY PHILOSOPHY
  • Local-First Processing: DiskFresh performs scans, cache clearing, defragmentation, and optimization locally on your device. Your personal files, documents, photos, and browsing contents are never read, analyzed, or transmitted to our servers.
  • No Data Monetization: We do not sell, rent, trade, or lease user data or personal information to third-party data brokers, advertisers, or marketers.
  • Minimal Data Collection: We only collect telemetry and technical data strictly necessary to improve app performance, manage software updates, and process user licenses.
2. INFORMATION WE COLLECT
A. Information You Provide Directly
  • Account & Billing Details: When purchasing a license or creating an account, we collect your email address, billing name, and order transaction details. Payment details (e.g., credit card numbers) are handled directly by PCI-compliant payment processors and are never stored on DiskFresh servers.
  • Customer Support: If you contact us for assistance, we collect your email address, communication history, and any voluntary system logs or screenshots you attach.
B. Automated Technical & Diagnostic Data

To maintain software stability across diverse hardware configurations, DiskFresh may automatically collect anonymized diagnostic metrics:

  • Hardware & System Overview: Operating system version, CPU architecture, total RAM, disk capacity, and drive types (e.g., SSD vs. HDD).
  • Crash & Error Logs: Stack traces, error codes, and app crash logs (stripped of personal identifiers).
  • Feature Usage Metrics: Aggregated, non-identifiable statistics regarding feature usage (e.g., count of cleanup routines run).

Note: You can turn off diagnostic telemetry anytime via Settings > Privacy in the DiskFresh desktop application.

3. HOW WE USE YOUR INFORMATION

We use collected information solely for the following operational purposes:

  • License Management: To issue license keys, verify software activations, and notify you of critical security or feature updates.
  • Product Optimization: To identify hardware-specific performance bottlenecks, resolve crash bugs, and improve cleanup algorithms.
  • Customer Support: To troubleshoot reported issues and respond to technical inquiries.
4. DATA SHARING & THIRD-PARTY SERVICES

We do not share your personal data with third parties except as necessary to fulfill core business operations:

  • Payment Processors: Secure third-party payment platforms (e.g., Stripe, PayPal) process financial transactions on our behalf under strict confidentiality agreements.
  • Infrastructure & Analytics: Anonymized crash report handlers and cloud hosting services operating under contractually mandated privacy standards.
  • Legal Compliance: We may disclose information if required by law, subpoena, or valid judicial request.
5. DATA SECURITY & RETENTION
  • Security: DiskFresh uses industry-standard TLS encryption for all data transmitted between the application and our servers.
  • Retention: Account and license records are retained while your subscription is active or as required by financial regulations. Diagnostic and telemetry logs are automatically purged or fully anonymized within 90 days.
6. YOUR RIGHTS & CHOICES

Depending on your region (including GDPR, CCPA, and CPRA jurisdictions), you hold specific rights regarding your personal data:

  • Access & Portability: Request a copy of the personal data associated with your account.
  • Erasure: Request full deletion of your account record and billing history.
  • Opt-Out: Disable telemetry data collection inside the app’s settings menu at any time.

To submit a data request, please email info@diskfresh.in.

7. CONTACT US

For questions or concerns regarding this Privacy Policy:

  • Email: info@diskfresh.in
  • Support: support@diskfresh.in
TERMS OF SERVICE

Effective Date: July 27, 2026

Last Updated: July 27, 2026

Please read these Terms of Service (“Terms”) carefully before downloading, installing, or using the DiskFresh application or website operated by DiskFresh (“us,” “we,” or “our”).

By installing or using DiskFresh, you agree to be bound by these Terms. If you do not agree, do not install or use the software.

1. LICENSE GRANT & RESTRICTIONS
  • Grant: DiskFresh grants you a revocable, non-exclusive, non-transferable, limited license to download, install, and use the software strictly in accordance with your license plan (Individual, Commercial, or Family).
  • Restrictions: You agree not to:
    • Reverse engineer, decompile, disassemble, or attempt to derive the source code of DiskFresh.
    • Rent, lease, lend, resell, or sublicense the software to third parties.
    • Modify, translate, or create derivative works based upon the software.
    • Bypassing or disabling any security controls or license key verification mechanisms.
2. INTELLECTUAL PROPERTY

The software, including its original code, user interface design, logos, trademarks, and documentation, remains the sole and exclusive property of DiskFresh. The software is protected by copyright, trademark, and international intellectual property laws.

3. USER RESPONSIBILITIES & DATA RISKS
  • Backup Responsibility: DiskFresh performs file organization, temporary file deletion, cache purging, and system optimization. You acknowledge and agree that you are solely responsible for maintaining backup copies of your critical data prior to running any system cleaning or deletion routines.
  • Permanent Deletion: Files removed via certain DiskFresh tools (e.g., secure shredding or deep clean routines) may be unrecoverable. DiskFresh is not responsible for data lost due to user-selected file deletion choices.
4. SUBSCRIPTIONS & PAYMENT
  • Billing: Access to premium DiskFresh features requires a valid license key or active subscription. Payments are billed in advance on a recurring or one-time basis depending on your selected tier.
  • Refund Policy: We offer a 30-day money-back guarantee for direct purchases made through our official website. Refund requests after 30 days are subject to team review and discretion.
5. DISCLAIMER OF WARRANTIES

DISKFRESH IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DISKFRESH DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF VIRUSES.

6. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DISKFRESH, ITS AFFILIATES, OFFICERS, OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, SYSTEM DOWN TIME, HARDWARE DAMAGE, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THE SOFTWARE.

7. TERMINATION

We reserve the right to terminate or suspend your license key or access to the service immediately, without prior notice, if you breach any provision of these Terms.

8. GOVERNING LAW & JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction in which DiskFresh operates, without regard to its conflict of law provisions.

9. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Updated versions will be posted on our official website with a revised “Last Updated” date. Continued use of the software after changes take effect constitutes acceptance of the updated Terms.

10. CONTACT INFORMATION

For legal inquiries or legal notices regarding these Terms, please contact:

  • Email: info@diskfresh.in
  • Support: support@diskfresh.in